Full Property Management
Your property, fully managed. Not just collected.
Our Full Management service is for landlords who want the income without the involvement. We handle everything from finding the tenant to the day the tenancy ends: rent, repairs, inspections, compliance, and the phone calls at nine o’clock on a Sunday night.
With over 25 years in property across Burnley, Padiham, Nelson, Colne, Brierfield and Clitheroe, and the same local trades on call across every property, most issues are dealt with before you ever hear about them.
“Horsfall Property Management look after 3 of my properties in the Burnley and Nelson area. Superb service, and they make sure my properties are well looked after.”
— A Ahmed, 3 properties across Burnley and Nelson, with us since 2024
“Really reliable agency, easy to deal with, and my properties are expertly managed.”
— S Broughton, Burnley — multiple properties
Recently let
Let within four weeks
Two-bed end terrace, Barrowford — £1,100 pcm
Off-road parking, garden and a full refurbishment
Let within four weeks
Three-bed house, Barrowford — £895 pcm
Modern throughout, close to the centre of the village
Both let inside four weeks — and that includes marketing, viewings, referencing and credit checks, not just finding someone interested.
What's Included?
- Professional marketing of your property
- Viewings arranged and managed
- Comprehensive tenant referencing and affordability checks
- Right to Rent checks (where required)
- Preparation of the tenancy agreement and tenancy documentation
- Tenant information pack
- Assistance with the move-in process
- All necessary paperwork required for a compliant tenancy
- Deposit registration and protection through the DPS
- Monthly rent collection, with arrears chased promptly
- Regular property inspections with written photo reports
- All maintenance and repairs arranged and managed
- Gas safety certificates, EICRs and EPCs tracked and renewed
- 24/7 emergency call-out, plus end-of-tenancy and re-letting
- Selective licence checks and applications handled
You receive a monthly statement. Beyond that, you should barely need to think about it.
Why landlords choose Horsfall
The same trades, every time. Most letting agents send whoever is free and add a margin on top. We use the same qualified local gas engineers and electricians on every property, so repairs happen faster and you are not paying a margin on their invoice.
We are twenty minutes from your property. We are based on Albert Road in Colne and we cover East Lancashire only. When something needs looking at, someone looks at it.
Twenty-five years, still answering the phone. We are family-run. You will deal with the same people every time, and they will know your property.
We handle selective licensing. Parts of Burnley fall under selective licensing, and letting a property in a designated area without a licence is a criminal offence that can lead to substantial fines and a rent repayment order. We check whether your property is affected, and we deal with the application and the renewals as part of managing it.
Thinking of switching agent? Most landlords stay with an agent they have stopped being happy with because they assume moving is complicated. It is not, and we do nearly all of it. We will review your current agreement and tell you exactly what notice you need to give, then handle the transfer of the deposit, the tenancy file and the compliance certificates. We introduce ourselves to your tenant so nothing feels abrupt to them.
Full Management — 10% of monthly rent
Plus a one-off £300 set-up fee
The set-up fee is payable only when your property is let. If we don’t find you a tenant, you don’t pay it. There is no VAT to add — we are not VAT registered, so the figure you see is the figure you pay.
Prefer to find the tenant and manage it yourself? Our Tenant Find Service is a fixed £450.
Call 01282 914155 for a free rental valuation.
Related services
Tell us about your property
Common questions
What happens if my tenant stops paying?
We chase from the day arrears arise and keep you informed at every stage. If it escalates we handle the notices and the court process. We can also arrange rent and legal protection insurance through a third-party provider, subject to the tenant meeting the insurer’s referencing criteria — worth setting up at the start of a tenancy rather than once there is a problem. Since May 2026 possession requires a ground under Section 8 and a court hearing, so acting early and keeping records matters more than it used to.